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PRIVACY pOLICY

JMusicOfficial (“JacquesMusic,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from www.jmusicofficial.com (the “Site”).

1. Contact Information

If you have questions, want more information about our privacy practices, or wish to make a complaint, contact us at:

Email: support@jmusicofficial.com
 

2. Information We Collect

Device Information

  • Purpose: To load the Site accurately, analyze usage, and optimize performance.

  • Collected Automatically: Via cookies, log files, pixels, and similar technologies.

  • Shared With: Wix and other service providers for analytics and optimization.

  • Examples: IP address, browser type, operating system, time zone, pages visited, and interactions with the Site.

Order Information

  • Purpose: To process purchases, fulfill orders, issue invoices, and detect fraud.

  • Collected From: You, during checkout.

  • Shared With: Wix, payment processors, and fulfillment services.

  • Examples: Name, billing/shipping address, payment information, email, and phone number.

Customer Support Information

  • Purpose: To respond to inquiries and provide support.

  • Collected From: You, via email or contact forms.

  • Shared With: Any vendors used to provide customer support.

  • Examples: Email correspondence, order history, and any information you provide to assist support.

3. Minors

The Site is not intended for children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with information, contact us to request deletion.

4. Sharing Personal Information

We share your personal information with service providers to provide and improve our services, including Wix, payment processors, and fulfillment partners.

We may also share information to comply with laws, protect our rights, or respond to legal requests.

Behavioral Advertising:
We may use information to show relevant ads or marketing communications. Examples include:

Other advertising services may be used; opt-out links will be provided on the Site or through relevant services.

5. Using Your Information

We use your personal information to:

  • Process orders and payments

  • Fulfill purchases and deliver services

  • Communicate updates, offers, and promotions

6. GDPR Rights (EEA Residents)

If you are in the European Economic Area (EEA), you have rights including:

  • Accessing your personal data

  • Correcting, updating, or erasing your data

  • Objecting to automated decision-making (profiling)

Data may be transferred outside the EEA (e.g., to the US or Canada) for processing. See Wix GDPR guidance: https://www.wix.com/legal/gdpr

7. Cookies

We use cookies to improve your experience. Types include:

  • Functional Cookies: Remember preferences and login

  • Performance Cookies: Track site usage

  • Advertising Cookies: Personalize ads

You can manage cookies via your browser settings. Blocking cookies may limit some Site functionality.

More info: https://www.allaboutcookies.org

8. Do Not Track

We do not respond to “Do Not Track” signals, as there is no consistent industry standard.

9. Retention

We keep personal information for as long as needed to provide services, comply with legal obligations, and enforce agreements, unless you request deletion.

10. Changes to this Policy

We may update this Privacy Policy occasionally to reflect changes in practices, law, or operations. Check this page for updates.

11. Complaints

If you wish to make a complaint about our handling of personal data:

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